"Management is about control. Leadership is about guidance. To run an organization effectively, you need to control operations and systems, and you need to provide guidance to people. Manage by holding administration tightly, but lead by holding the reins of leadership lightly. Management involves putting the right people into the right places with the right resources. Leadership is about turning those right people loose by setting high expectations, providing coaching and acknowledging achievement." - John Baldoni, author and thought leader
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