Great Leaders STAY CONNECTED to their PEOPLE!!!

"We decided the only way we were going to get out of trouble was if we went back to the employees and reignited the spirit of Delta Airlines. Over 18 months, we brought all 50,000 employees through our headquarters to talk about the company. We told them the hard facts and accepted responsibility for our mistakes. The employees knew we didn’t have a lot of money to share and that they would have to make sacrifices. However, at the end of the day, they really wanted our time and attention, not our money. They wanted to connect with us to reignite a spirit that would lead the company back to greatness." - Ed Bastian, Delta Airlines